Tideways

Second year at this house and we experienced several issues. HVAC leaking water in laundry room downstairs, widow that wouldn't close and no screens, broken chair in dining room, ceiling fan with no chain so couldn't use to name the small issues. Main issue this year was a significant plumbing problem that was not quickly resolved leaving us without working bathrooms or showers for about 30 hours... along with unsanitary conditions in the house. We reported the issue at 2 in the afternoon. The plumber the owner wanted used showed up at 12:30 am and worked until 2 am with no solution. We got no sleep that night and two days of our vacation were significantly affected. Pawleys Island Realty tried to help but it seemed their hands were tied by owner. Next year we will try somewhere else with a different owner.

Ann W from Princeton - Posted: 5/7/2026

Thank you for returning to stay with us again and for taking the time to share your feedback. We are truly sorry your vacation was impacted by the maintenance and plumbing issues you experienced during your stay. We understand how frustrating and disruptive this situation was, especially while trying to enjoy your time away. We do appreciate your recognition of our efforts to assist during the situation, including offering alternative accommodations and providing compensation during your stay. Your feedback regarding the additional maintenance concerns has also been shared with the homeowner and property management team for further attention. Our team remained in communication throughout the process and worked diligently to coordinate service as quickly as possible, doing everything we could to assist and support you while working toward a resolution. Unfortunately, the delay in fully resolving the plumbing issue was due to the availability and response time of the service vendor. We sincerely regret the inconvenience and discomfort this caused for you and your family. We value the opportunity we had to host you and are very sorry this stay did not reflect the experience you expected or deserved. We wish you and your family all the best in your future travels.

Pawley's Island Realty staff

Posted: 5/11/2026

Tideways had everything we needed for a lovely week at the beach. Location is excellent with a very short walk to the beach (no streets to cross!). Bedrooms are good size. Kitchen is small for the number of people staying here, and very dated but that was ok for us. Would definitely stay here again.

Anonymous U from Falls Church VA - Posted: 7/5/2025